FAQ

I received my ear cuff. How do I wear it?

Thank you for your purchase! We've made a video tutorial as well as illustrated instructions, which can be viewed here. Please read through carefully to ensure a comfortable fit!

How should I care for my jewelry?

Knobbly Studio jewelry is made of quality materials and built to last. However, it's always a good idea to follow some habits for jewelry care to keep your items bright and shiny:

  • Remove rings before washing hands with soap or detergent.
  • Remove all jewelry before showering.
  • When you're not wearing it, wipe your jewelry with a soft, lint-free cloth and keep it in its original box, away from direct sunlight.
  • If your jewelry becomes tarnished or dull, we recommend using a professional jewelry cleaning cloth.

I received my order but I don't think these items will work for me. How can I return them?

We want you to love your Knobbly Studio pieces! If you're not happy with them, we offer hassle-free returns. Click here for more information on returns.

When will my order arrive?

We appreciate your patience! Please click here for full information on shipping, turnaround times, and rush orders.

I have a problem with my order / items. Who can I contact?

Please email us at hello@knobblystudio and we'll solve the problem together!

I love my jewelry! How can I write a review?

We appreciate your taking the time! To leave a review, go back to the store and navigate to the item you purchased. Click on "Reviews" just below the "Add to Cart" button, and let us know what you think :) If you have a picture to share, you can tag us on Instagram, or just email it to hello@knobblystudio.com . We look forward to seeing how you wear it!